Shipping
We are proud to partner with DHL as our trusted courier provider for shipping orders. Here is important information regarding shipping options, rates, and delivery times.
Shipping Options
We offer the following shipping options for domestic and international orders:
DHL Express: This is our standard shipping option, offering fast and reliable delivery worldwide. With DHL Express, your order will be delivered within 2-6 business days for international shipments, and 1-3 business days for domestic shipments, depending on the destination.
Shipping Rates
Shipping rates for DHL Express are calculated based on the weight, dimensions, and destination of your order. The shipping cost will be calculated and displayed at checkout, before you complete your purchase. Please note that shipping rates are subject to change and may vary depending on the current rates provided by DHL.
Delivery Times
The delivery times for DHL Express are estimated and may vary depending on the destination and any customs clearance processes. For international shipments, delivery times are typically 2-6 business days, while domestic shipments within the same country may take 1-3 business days.
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number from DHL. You can use this tracking number to track your order online and monitor its progress until it reaches your destination. Please note that tracking information may not be available immediately after your order is shipped, as it may take some time for DHL to update their system.
Customs and Duties
For international orders, please be aware that your shipment may be subject to customs clearance processes and import duties, taxes, and fees. These charges are the responsibility of the recipient and may vary depending on the destination country’s customs policies. We recommend checking with your local customs office for more information on potential customs duties and fees.
Shipping Restrictions
Please note that some products may have shipping restrictions due to their nature, such as hazardous materials, batteries, or other regulatory requirements. We comply with all shipping regulations and may not be able to ship certain products to certain destinations. If you have any questions about shipping restrictions or need further assistance, please contact our customer service team.
Shipping Address
Please ensure that your shipping address is accurate and complete when placing your order. We are not responsible for any delays or lost shipments due to incorrect or incomplete addresses provided by the customer.
If you have any further questions or need assistance with shipping, please contact our customer service team. We are here to help and ensure that your order arrives safely and promptly with DHL Express.